Event Processing Solution for VoIP
For a Major Carrier
SITUATION: A leading North American telecom carrier wanted to launch a triple play
bundle using Voice over IP (VoIP) for their primary line
service. VoIP provided them with a lower cost basis
but added complexity to their triple play launch.
The service needed to be integrated with their recently
launched IPTV product to provide video as well as their
high speed Internet service. Time to market was of
critical importance because several of the carrier’s
competitors had already launched VoIP.
Functional expertise in event
processing, including guiding and rating the VoIP records.
Domain expertise in Amdocs
Enabler billing modules, specifically in Acquisition &
Formatting, Product-Catalog, Rater, Customer Management
Access to specialized
resources within the
Ability to adapt to
client’s changing business requirements as market
participated in the development team to accelerate implementation of a
cutting edge billing solution for the new VoIP product.
Our involvement included design, development and testing
the BSS/OSS components required to launch VoIP.
First we designed and developed the new format for the
Amdocs Acquisition and Formatting (A&F) component.
Then we conducted testing to ensure that the VoIP input
event from the switch was successfully processed by
A&F component and that the output to downstream
applications was in compliance with the client’s
requirements. Lastly, we ensured that the design of
VoIP event was compatible with other Amdocs modules such
as Customer Management, Product Catalog and Rater.
RESULTS: In only five months the client was ready with the implementation of the
new product. The client saw
VoIP services as the way for the company to open the doors
to its new markets.
contact us to discuss your goals and let us demonstrate
the value of our industry experience. Call 847-782-1500.